There are several different
price/speed options for DSL, and you'll want to think carefully before you sign
up. Think about what you'll be using your connection for, and how much you want
to spend. You'll want to consider three things: download speed, latency, and
There are three rough categories that most DSL customers fit into: home
surfers, business users, and gamers. Here are definitions of each, followed by
what each should be interested in when choosing their connection.
- Home Surfers
If you're looking for a fast way to browse the web and download files, you
can leave your options rather open. Your best choice is Bronze Plus - great
download speed for an excellent price. Choose the service you like for the
price you like, and don't worry much about latency. Also consider how many
computers you'll have connected to the DSL.
- Business Users
Business users use their connection to make money, either by connecting
their office network to the DSL connection for employees, or by running
Internet related services like web hosting over their connection. Our
excellent network and equipment will provide you the reliability you need.
Think about how much you'll be uploading versus downloading. If you'll be
running servers, opt for Silver, Gold or higher services, which have better
If you plan on playing games a lot over your connection, put latency at the
top of your priorities. With our network you'll get incredible ping times
(our customers talk about ping times ranging from 30-70), especially with
Silver and above. You will find slightly better ping times with Silver Plus
and Gold than with Bronze Plus.
Download speed (a.k.a.
Bandwidth) is how quickly you'll be
able to download files. Each service has a download speed
associated with it, but you won't achieve that speed all the
time - it's a maximum speed, dependent on factors like the
amount of static on your phone line. Judging from our customers
experiences, you'll usually achieve speeds close to your maximum
speed. Some customers have even reported faster speeds than the
Latency is the amount of
delay a bit of information takes to travel over your connection. If you're
download files or browsing the web, you'll never have to think about latency.
However, if you want to play real time games, latency should be the first thing
you look at (it's the same as your ping times to servers).