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DSL Home | Online Signup | Prices | Signup Process | Service Descriptions | DSL Forum | Dedicated Services Agreement | DSL Capable Locations | Glossary |

The DSL Signup Process

We want you to have a clear idea of how your DSL signup is going to go. To help you understand what's going to happen, we've outlined the install process here. During your setup process, you'll be able to check your progress online at our online order status page.

  1. Signup
    Timeframe: 10-30 minutes
    First, you'll need to sign up with us to begin the process. You can do this completely online using our online signup.
  2. Qualification
    Timeframe: 1-3 days
    Second, we'll try and qualify you for the service you want. You may or may not qualify. DSL is only available in certain areas, and higher speeds are available in fewer areas than lower speeds. If you don't qualify, we'll let you know. You may not qualify for the service you want, but if you qualify for a lower speed we'll let you know and you can decide what to do. 
  3. Installation
    Timeframe: 7-14 days
    Finally, if you qualify, Verizon will send you your modem via UPS Ground Mail. MM Internet will also send you setup instructions to configure your DSL line to work with us. Once you install the modem and follow our setup instructions, you'll be up and running!

Almost all problems that occur happen during the first few days after installation and setup. Since it's a complicated and new technology, it's easy for a lot of things to go wrong. We almost always get things working within a week or two though, so we encourage you to be patient during your installation process. If you encounter any problems, please email us at info@mminternet.com, or call us at 562-427-0344 to make us aware that you're having problems.

Copyright 1999 MM Internet, Inc.

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